Service Description

This appointment is for a Corporate Chair Massage Event for a custom number of people to each receive a 10 minute chair massage at your location in Kelowna, British Columbia. The number of people is to be determined by the group at the time of booking. Each person to receive massage will sign up in advance for a specific timeslot. There is a minimum requirement of 5 massages, and up to a maximum of 25 per event date. Groups with more than 25 participants may split the event between 2 days. The cost of each massage is $21 including GST. This short but effective massage will focus on the back, neck, shoulders. It will relieve muscle tension, reduce stress and leave the client feeling relaxed and refreshed. There will be a 5 minute break between each massage for sanitation and client intake. For events longer than 4 hours, Jennifer will require a 15 minute break every 2.5 hours throughout the event. PLEASE NOTE: - This event requires payment in full at the time of booking, payable via E-transfer. - All prices listed are for locations within the City of Kelowna only. Service to West Kelowna & Lake Country locations may also be available for an extra fee. Please contact Jennifer to schedule these appointments. On the day of your Event: - Jennifer will arrive onsite at your location 30 minutes prior to your appointment time to set up her equipment and make sure that all required documents have been completed. This will ensure that the first massage will start on time. - 15 minutes are required after all massages are completed to pack all equipment away and process your final payment. Your appointment will be scheduled for an additional 45 minutes to ensure that she does not get double booked. Please contact Jennifer to schedule your Corporate Chair Massage Event Text or Call and leave a detailed message: (250)718-7565 Email: jennifer@refreshbodywork.ca

Cancellation Policy

CANCELLATION & RESCHEDULING Corporate Events & Special Events must be cancelled more than 48 hrs prior to the scheduled event time or your deposit will be forfeit. For mobile services for individuals, 24 hours notice is required to cancel or reschedule an appointment so that I can try to fill your spot. You are required to notify Jennifer of cancellations or rescheduling over the phone (250)718-7565 during business hours (9am-2pm Tuesday - Friday). After business hours please email and also call to leave a detailed message (indicating name of caller, whom the appointment is scheduled for, time of call, time of scheduled appointment) If less then 24 hours before appointment time be sure to specify the reason for the cancellation/reschedule so that I can determine if it is an emergency or not. Call Jennifer at (250)718-7565. *Deposits will be fully refunded if you cancel more than 24 hours prior to your appointment. * Deposits will be forfeited if cancellation is less then 24 hours before your appointment. Jennifer may make an exception, in certain emergency situations. Work obligations are NOT considered emergencies. * Deposits are forfeited for no shows. * Gift Certificates may be forfeited for cancellations/rescheduling with less than 24 hours notice, depending on each individual situation. * Gift Certificates will be forfeited for no shows. LATE ARRIVALS When you book with me, that time is set aside just for you. I will never double book, and I will always do my very best to be on time. In return, I ask that you keep your promise and be at our designated location at your scheduled appointment time. Please call (250)718-7565 to let Jennifer know if you are running late. If I show up at your location, and you are not there within 15 minutes of your appointment start time, and you have not notified me that you are running late, you will be considered a “no show” and will be subject to a missed appointment fee of the full price of your scheduled appointment. Gift Certificates will be forfeited for no shows. As I am on a tight schedule, a late start due to you arriving late will result in a reduced treatment time. For example if you arrive to our meeting place 10 minutes late, your 60 minute treatment will now only be 50 minutes in duration. If you are more that 15 minutes late, your appointment will be cancelled and you will be charged the full treatment fee. I understand that occasionally there may be circumstances that arise that are beyond our control (sudden illness, family emergency, etc.). Knowing this I may make an exception to the above policies on those rare occasions. ****Work conflicts are not considered to be emergencies**** SICKNESS POLICY Jennifer recognizes that both therapists and clients are vulnerable to infections and therefore ask clients to cancel and/or reschedule appointments as soon as possible when they are feeling unwell. If you have any of the following symptoms or contagious illnesses your appointment must be rescheduled to protect the therapist: - Fever - Sore Throat - Sneezing - Cough - Diarrhea - Vomiting - Covid-19 - Influenza - Common Cold - Chicken Pox (Varicella) - Measles - Mumps - Meningitis - Hepatitis A - Conjunctivitis - Rubella - Head or Body Lice - Impetigo - Meningococcal Disease - Polio - Ringworm of the body, feet or scalp - Scabies - Thrush - Whooping Cough - Any Other Contagious Illness Not listed

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